filters
state:
Show
city:
Show
product:
Show
I ordered a product on lazada and was told that i will receive the product in 1 to 5 days. I paid by credit card. On the 5th day i get an email from lazada telling the order is cancelled and i will receive my refund in 7-14 days and i need to fill a refund form. It was...
Read more
1.0
#987866
Reply to reviews
Saya memesan hp lewat lazada dengan order ID 372268825 tanggal 24 Sept dgn estimasi sampai tgl 3 Oct akan tetapi sampai hari ini 8 Oct barang belum sampai. Contact ke lazada, jawabannya selalu masih di cek terus dan pihak lazada tidak mau corporative untuk meminta...
Read more
darsika.baliexcursion
darsika.baliexcursion

Setelah saya contact ke CEO lazada, akhirnya piha Lazada mengklarifikasi bahwa ini memang kesalahan dari seller/mungkin LEX dimana barang dikirimkan ke allamat yang salah. CEO...

4.4
#933584
Reply to reviews
Order dari tanggal 21 Juni, sudah minta pembatalan order dari 3 minggu yang lalu, dan sekarang dibilang barang sudah dikirim tidak bisa dibatalkan. Dulu bilang sedang proses pembatalan dan banyak sekali alasan yang diberikan. No followup dari komplain, berulang kali...
Read more
1.0
Pagosa Springs, Colorado
I didn't like
  • Customer service
  • Delivery
#890152
Reply to reviews

Lazada Indonesia - Bad customer Service. Super lame and sucks!

Lazada Indonesia
#1106220
1.0
Details
Lazada sucks. Beli pulsa online 5 hari kemudian gak dapet pulsanya. Customer Service mau cek terus gak ada solusi. Dijanjikan 1x24 jam berhari2 gak terima juga pulsanya
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Lazada Indonesia Online Order Review

Lazada Indonesia
#884937
Barang yang saya dapat kurang
Comment
Show
Lazada Indonesia - Simple Review #1465492488
1/1

Lazada Indonesia Shipping Service Review

Lazada Indonesia
#862776
kenapa sampai hari ini saya tunggu barang belom juga datang
Comment
Show
Lazada Indonesia - Simple Review #1464352854
1/1

Makeup Review

Lazada Indonesia
#855323
Barang saya terima dlm keadaan Rusak dan tdk bs terpakai,cover kaca pecah sy mau dikirim ulang brg make up yg sy beli
Comment
Show
Sangat tidak puas dengan customer service lazada. Saya sbg seller merasa dipersulitkan dgn ketentuan QC lazada. Ya.. Saya menghornati aturan yang ada.. Tapi saya merasa dipersulit oleh orang tertentu di tim QC tersebut yang meminta saya untuk mengganti foto dgn alasan...
Read more
3.9
Tangerang, Banten
#839926
Reply to reviews
I have been order a power bank on 9th Feb 2016 in LAZADA with ORDER # 366485879 from Gadget Hero supplier. It supposed to send to me between 11-13 Feb 2016. Now is 19th Feb, but any time calling Lazada they just said supplier not send the parcel yet. Their service and...
Read more
3.6
I didn't like
  • Customer service
  • Delivery
#793255
Reply to reviews
Buy Asus Zenfone 2 ZE551ML-6J207ID - 32 GB, But They Give Me Asus Zenfone 2 ZE551ML-6J117CN - 32 GB Theres a big big big diferent spec.. Asus Zenfone 2 ZE551ML-6J207ID Is 2.3GHz and For Indonesia Region.. But Asus Zenfone 2 ZE551ML-6J117CN - 32 GB, is 1.8GHz adn For...
Read more
Anonymous
re

!3

#736652
Reply to reviews
They released some discount promo with interesting discounts. However, each time I want to proceed to payment, the result always "Error Calculating Order". Then, I was redirected back to the Payment Selection page. This happened on all payment method selection, thus...
Read more
Anonymous
Anonymous

Same here, what a very bad company

2.3
#726718
Reply to reviews
I ordered a Blackberry z30 and received it in a malfunctioned conditions as described below: 1. Caller cannot hear me, but i can hear the caller 2. Volume control button, stuck and did not work I sent email, filled up goods feedback via email they sent, but BIG ZERO !...
Read more
Anonymous
Anonymous

LAZADA is the worst online shopping in the world. In my case deadline to return the item was due on 29 Oct 2015, their store received my item on the 27 Oct 2015, I was told th...

3.0
Kuta, Bali
I liked
  • Fast delivery
I didn't like
  • Order arrived malfunctioned
#721545
Reply to reviews
I was looking for apple usb charging but i suddenly click on purchase that i want to put on cart only. I would like to cancel my order # 308442793 accident im just gonna put on cart list. please cancel my order. there are so many things that im gonna put on cart list ...
Read more
#670392
Reply to reviews
We mistakenly made some Wrong Options while trying to make an order and also and online payment. Please I would Like to request a swift or change of product Named "Lenovo P70 Dual SIM - 16GB - Deep Blue" which was made 03-April-2015 and was said to be delivered on...
Read more
Surabaya, Jawa Timur
#630389
Reply to reviews