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Bought an Android GPS worth over USD 140/-. Looked economic with 7" screen and maps downloadable from a named website. Once the item arrived, spent over 5 hours trying to download maps. Finally contacted the maps provider listed by the vendor. Maps supplier asked me to...
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#1153822
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Booked above product on 16 Dec'17, paid and confirmed, email also received. At time of ordering the seller had 3 in stock and immediately after my order I clearly saw 2 in stock. Was to be delivered between 21 & 27 Dec. Had Chat with Lazada on 21st to reconfirm...
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2.0
I didn't like
  • Lies and mischief
#1153765
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I ordered a product on lazada and was told that i will receive the product in 1 to 5 days. I paid by credit card. On the 5th day i get an email from lazada telling the order is cancelled and i will receive my refund in 7-14 days and i need to fill a refund form. It was...
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1.0
#987866
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Lazada Indonesia - Bad customer Service. Super lame and sucks!

Lazada Indonesia
#1106220
1.0
Details
Lazada sucks. Beli pulsa online 5 hari kemudian gak dapet pulsanya. Customer Service mau cek terus gak ada solusi. Dijanjikan 1x24 jam berhari2 gak terima juga pulsanya
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Lazada Indonesia Online Order Review

Lazada Indonesia
#884937
Barang yang saya dapat kurang
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Lazada Indonesia - Simple Review #1465492488
1/1

Lazada Indonesia Shipping Service Review

Lazada Indonesia
#862776
kenapa sampai hari ini saya tunggu barang belom juga datang
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Lazada Indonesia - Simple Review #1464352854
1/1

Makeup Review

Lazada Indonesia
#855323
Barang saya terima dlm keadaan Rusak dan tdk bs terpakai,cover kaca pecah sy mau dikirim ulang brg make up yg sy beli
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Saya memesan hp lewat lazada dengan order ID 372268825 tanggal 24 Sept dgn estimasi sampai tgl 3 Oct akan tetapi sampai hari ini 8 Oct barang belum sampai. Contact ke lazada, jawabannya selalu masih di cek terus dan pihak lazada tidak mau corporative untuk meminta...
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darsika.baliexcursion
darsika.baliexcursion

Setelah saya contact ke CEO lazada, akhirnya piha Lazada mengklarifikasi bahwa ini memang kesalahan dari seller/mungkin LEX dimana barang dikirimkan ke allamat yang salah. CEO...

4.4
#933584
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Order dari tanggal 21 Juni, sudah minta pembatalan order dari 3 minggu yang lalu, dan sekarang dibilang barang sudah dikirim tidak bisa dibatalkan. Dulu bilang sedang proses pembatalan dan banyak sekali alasan yang diberikan. No followup dari komplain, berulang kali...
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1.0
Pagosa Springs, Colorado
I didn't like
  • Customer service
  • Delivery
#890152
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Sangat tidak puas dengan customer service lazada. Saya sbg seller merasa dipersulitkan dgn ketentuan QC lazada. Ya.. Saya menghornati aturan yang ada.. Tapi saya merasa dipersulit oleh orang tertentu di tim QC tersebut yang meminta saya untuk mengganti foto dgn alasan...
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3.9
Tangerang, Banten
#839926
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I have been order a power bank on 9th Feb 2016 in LAZADA with ORDER # 366485879 from Gadget Hero supplier. It supposed to send to me between 11-13 Feb 2016. Now is 19th Feb, but any time calling Lazada they just said supplier not send the parcel yet. Their service and...
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3.6
I didn't like
  • Customer service
  • Delivery
#793255
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Buy Asus Zenfone 2 ZE551ML-6J207ID - 32 GB, But They Give Me Asus Zenfone 2 ZE551ML-6J117CN - 32 GB Theres a big big big diferent spec.. Asus Zenfone 2 ZE551ML-6J207ID Is 2.3GHz and For Indonesia Region.. But Asus Zenfone 2 ZE551ML-6J117CN - 32 GB, is 1.8GHz adn For...
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Anonymous
re

!3

#736652
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They released some discount promo with interesting discounts. However, each time I want to proceed to payment, the result always "Error Calculating Order". Then, I was redirected back to the Payment Selection page. This happened on all payment method selection, thus...
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Anonymous
Anonymous

Same here, what a very bad company

2.3
#726718
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I ordered a Blackberry z30 and received it in a malfunctioned conditions as described below: 1. Caller cannot hear me, but i can hear the caller 2. Volume control button, stuck and did not work I sent email, filled up goods feedback via email they sent, but BIG ZERO !...
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Anonymous
Anonymous

LAZADA is the worst online shopping in the world. In my case deadline to return the item was due on 29 Oct 2015, their store received my item on the 27 Oct 2015, I was told th...

3.0
Kuta, Bali
I liked
  • Fast delivery
I didn't like
  • Order arrived malfunctioned
#721545
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